LIVEFREE

- SOFTWARE -

Modern Software, Main Street Values

Live Free Software websites for small businesses
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LIVEFREE

- SOFTWARE -

Modern Software. Main Street Values.

• 2026 Live Free Software.

All rights reserved. Manchester, NH.

livefreesoftware.com

Frequently asked questions

Questions about Live Free Software, answered

Straight answers about pricing, plans, getting started, your website, the business tools and support, from Live Free Software in Manchester, NH. Looking for how to use a tool? See the how-to guides.

  • 6 topics
  • 35 questions
  • 1 business day to reply

Last reviewed: October 2026

6 questions

Pricing and plans

What it costs, what's included, and how to pick the right plan.

How much does Live Free Software cost?

Plans start at $50 a month. Website, Hosting & Analytics ($50/month) is your website, hosting and visitor stats. Website, Hosting, Analytics & Basic CRM ($150/month) adds a basic CRM for your contacts and leads, plus email and text marketing and forms. The Complete Business Growth Platform ($300/month) adds the full set of tools, like automations, review requests, invoices and payments, funnels and full reporting, with help from us.

Full custom build-outs, where we build everything for you, start at $2,500 and are priced by the scope of work.

Compare plans side by side

Is there a setup fee?

No, not if you set things up yourself or only need a little help. Setup fees only apply to full build-outs, where we build your website and tools for you. That price depends on the scope of work and your type of business, and we'll quote it for you.

Ask for a build-out quote

Do I have to sign a long-term contract?

No. Every plan is month to month, and you can cancel any time. If you cancel, your website goes offline, but your domain stays yours.

What happens if I cancel?

Which plan is right for my business?

Pick the $50 plan if you just need a website you'll build and manage yourself. Pick the $150 plan if you also want one place to keep track of contacts and leads. Pick the $300 Complete Business Growth Platform if you want texts, reminders, review requests and payments working for you, with our help setting them up.

Want us to build everything for you? Ask about a full custom build-out.

Not sure? Get a free review and we'll recommend one

Can I switch plans later?

Yes. You can move up or down a plan at any time, so you can start small and add tools as you grow.

If you have a custom build, we don't recommend downgrading. Workflows and automations we built for you are removed, while anything you built yourself stays. A copy of your website is saved, but the custom-built site is no longer live.

Compare plans side by side

Is hosting included?

Yes, on every plan. Hosting, the padlock security certificate (SSL) and website analytics come with every plan, so there's nothing extra to buy to keep your site live and secure.

Website and hosting guide

7 questions

Getting started

Who builds what, how long it takes, and what to have ready.

Do you build the website for me?

Only if you'd like us to. The $50 and $150 plans are do-it-yourself: you build your site with our builder and step-by-step guides. The $300 Complete Business Growth Platform includes help from us. With a full build-out, we design and build your website and set up your tools for you.

See the website building guide

How long does it take to get my website live?

It's up to you on the do-it-yourself plans. On the $50 and $150 plans you build at your own pace, and on the $300 plan we help you along at whatever pace suits you. For a full build-out, timing depends on the scope of work, and we'll talk it through with you up front.

Start with the website building guide

What do I need to get started?

A few basics: your logo, photos of your work, the services you offer with price ranges, your hours, the towns you serve, and logins for your domain and Google Business Profile if you have them. On a full build-out, we'll ask follow-up questions as we go.

Start with a free review

Do you write the words for my website?

We can, if you'd like. On a full build-out we can write your website text from scratch or polish what you've written, whichever you prefer. Photos of your work always come from you, since they need to show your real jobs.

Ask about a full build-out

I already have a website. Can I keep my address or my site?

Yes. If you own your domain, we connect it to your new site, so your web address stays the same. If you'd rather keep your current site, you can still use our forms, calendars and chat widget by pasting them into it, on WordPress for example.

How domain connection works

Do you only work with businesses in New Hampshire?

No. We're based in Manchester, NH and work with small businesses remotely anywhere in the US. Everything is set up online, so you don't need to be local.

Get in touch from anywhere in the US

What kinds of businesses do you work with?

Small service businesses that want their website, leads, booking, reviews and payments working together, such as salons and barbers, auto detailers, photographers, event decorators, law firms and consultants.

See our work

5 questions

Your website and search

Editing, phones, showing up on Google and in AI answers.

Can I edit my website myself?

Yes. Every plan includes the website builder, so you can change text, photos and prices yourself any time. On the Complete Business Growth Platform we also help with changes, and bigger projects are quoted by scope.

How to edit your website

Will my website work on phones?

Yes. The builder lets you design and preview the phone version of every page, and every site we build is tested on phones, tablets and computers. That matters for search too, because Google looks at the phone version of your site first.

How to preview and edit for phones

Will my website show up on Google?

Yes, but no one can honestly guarantee a #1 spot. We build sites so Google can read them: a clear headline on each page, fast loading on phones, and your name, address and phone matching your Google Business Profile.

Most businesses show up for their own name within about a month, for nearby searches in 1 to 3 months, and for broader searches in 3 to 9 months as reviews and links build.

How to collect more Google reviews

Can I add a blog or an online store?

Yes. The builder includes a blog for posts and updates, and an online store for selling products or gift cards, both on the same site as the rest of your pages.

Blog and store guide

8 questions

Business tools

What the tools beyond your website do, and which plan includes them.

What else is included besides the website?

Depending on your plan, you get a CRM for your contacts, one inbox for texts and emails, online booking, automations, review requests, invoices and payments, forms and funnels, and reporting, all in one login. Each tool has its own free how-to guide.

Browse the how-to guides

What is a CRM, and do I need one?

A CRM is one place for every customer and lead: their details, messages, appointments and history. If you're juggling texts, emails and sticky notes, it's worth it. A basic CRM comes with the $150 plan, and the full version with the $300 plan.

CRM guide

Can I text my customers?

Yes, on the $150 plan and up. In the US, business texting needs a one-time registration (A2P 10DLC) before your messages will deliver, and our guide walks you through it step by step.

Texting registration guide

Can customers book appointments online?

Yes. You can set up booking calendars that customers use from your website, sync them with your Google or Outlook calendar, and send automatic reminders so fewer people miss appointments.

Booking calendar guide

Can I send invoices and take payments online?

Yes, on the $300 plan. Connect a payment processor such as Stripe, then send invoices with a Pay button, text-to-pay links and recurring billing, with automatic reminders for late payments.

Invoicing and payments guide

Can you help me get more Google reviews?

Yes, on the $300 plan. You can automatically send a review request by text or email after every job, and reply to every review from one place. We follow Google's rules: every customer is asked the same way, with no rewards for reviews.

Review generation guide

What can automations do for my business?

They handle the follow-up you'd otherwise do by hand: texting back a missed call, sending appointment reminders, following up on quotes and asking for reviews. Advanced automation is part of the $300 plan.

Automation guide

Can I see where my leads come from?

Yes. Website analytics come with every plan, and the $300 plan adds full reporting: lead sources, ad results, calls, appointments and reports emailed to you on a schedule.

Analytics and reporting guide

4 questions

Ownership, cancelling and security

What's yours, what happens if you leave, and how your site stays secure.

Do I own my domain?

Yes. Your domain is always yours. If you already own one, we connect it to your site and it stays registered in your name, and it stays with you if you ever cancel.

How domain connection works

What happens if I cancel?

Your website goes offline, but your domain stays yours. Plans are month to month, so you can cancel any time without a penalty.

On a custom build, a copy of your website is saved, but the custom-built site is no longer live.

Compare plans side by side

Can I take my contact list with me?

Yes. You can export your contacts to a spreadsheet (CSV) at any time while your account is active, so your customer list is never locked in.

Importing and exporting contacts

Is my website secure?

Yes. Every site includes a free SSL certificate, the padlock in the browser bar, set up automatically once your domain is connected. Each team member gets their own login with only the access they need.

Domain and SSL setup guide

5 questions

Support

Getting help, making changes, and whether we're the right fit.

How quickly will you get back to me?

Within 1 business day. Email [email protected], call (351) 277-0785, or use the contact form, and you'll hear back from a real person.

Contact us

What if I get stuck or something breaks?

Start with our free how-to guides, which have step-by-step answers and quick fixes for every tool. If that doesn't solve it, email or call us and we'll reply within 1 business day.

Search the how-to guides

Will you show me how to use everything?

Yes. Every tool has a free step-by-step guide with fixes for common problems, and on the $300 Complete Business Growth Platform you also get help from us as you set things up.

Browse the guides

Can you make changes after my website is live?

Yes. On the $300 plan we help with changes. On the do-it-yourself plans you can make changes yourself any time, or ask us for a quote on bigger projects.

Compare plans side by side

Who is Live Free Software not a good fit for?

Businesses that want a hands-off, one-time website. Our plans are ongoing monthly subscriptions, where your website, tools and support keep working together over time. If you want a site built once and never touched again, a one-time web designer is a better fit.

Get an honest free review

We're here to help

Didn't find your answer?

Call or email and we'll get back to you within 1 business day. Live Free Software is based in Manchester, NH and works with small businesses across the US.

Answers last reviewed October 2026. Prices and plans can change; the plans page always has the latest.

• 2026 Live Free Software.

All rights reserved. Manchester, NH.

livefreesoftware.com

LIVEFREE

- SOFTWARE -

Modern Software. Main Street Values.

LIVEFREE

- SOFTWARE -

Modern Software. Main Street Values

• 2026 Live Free Software.

All rights reserved. Manchester, NH.

livefreesoftware.com