LIVEFREE
- SOFTWARE -
Modern Software. Main Street Values.
Frequently asked questions
Straight answers about pricing, plans, getting started, your website, the business tools and support, from Live Free Software in Manchester, NH. Looking for how to use a tool? See the how-to guides.
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6 questions
What it costs, what's included, and how to pick the right plan.
Plans start at $50 a month. Website, Hosting & Analytics ($50/month) is your website, hosting and visitor stats. Website, Hosting, Analytics & Basic CRM ($150/month) adds a basic CRM for your contacts and leads, plus email and text marketing and forms. The Complete Business Growth Platform ($300/month) adds the full set of tools, like automations, review requests, invoices and payments, funnels and full reporting, with help from us.
Full custom build-outs, where we build everything for you, start at $2,500 and are priced by the scope of work.
No, not if you set things up yourself or only need a little help. Setup fees only apply to full build-outs, where we build your website and tools for you. That price depends on the scope of work and your type of business, and we'll quote it for you.
No. Every plan is month to month, and you can cancel any time. If you cancel, your website goes offline, but your domain stays yours.
Pick the $50 plan if you just need a website you'll build and manage yourself. Pick the $150 plan if you also want one place to keep track of contacts and leads. Pick the $300 Complete Business Growth Platform if you want texts, reminders, review requests and payments working for you, with our help setting them up.
Want us to build everything for you? Ask about a full custom build-out.
Yes. You can move up or down a plan at any time, so you can start small and add tools as you grow.
If you have a custom build, we don't recommend downgrading. Workflows and automations we built for you are removed, while anything you built yourself stays. A copy of your website is saved, but the custom-built site is no longer live.
Yes, on every plan. Hosting, the padlock security certificate (SSL) and website analytics come with every plan, so there's nothing extra to buy to keep your site live and secure.
7 questions
Who builds what, how long it takes, and what to have ready.
Only if you'd like us to. The $50 and $150 plans are do-it-yourself: you build your site with our builder and step-by-step guides. The $300 Complete Business Growth Platform includes help from us. With a full build-out, we design and build your website and set up your tools for you.
It's up to you on the do-it-yourself plans. On the $50 and $150 plans you build at your own pace, and on the $300 plan we help you along at whatever pace suits you. For a full build-out, timing depends on the scope of work, and we'll talk it through with you up front.
A few basics: your logo, photos of your work, the services you offer with price ranges, your hours, the towns you serve, and logins for your domain and Google Business Profile if you have them. On a full build-out, we'll ask follow-up questions as we go.
We can, if you'd like. On a full build-out we can write your website text from scratch or polish what you've written, whichever you prefer. Photos of your work always come from you, since they need to show your real jobs.
Yes. If you own your domain, we connect it to your new site, so your web address stays the same. If you'd rather keep your current site, you can still use our forms, calendars and chat widget by pasting them into it, on WordPress for example.
No. We're based in Manchester, NH and work with small businesses remotely anywhere in the US. Everything is set up online, so you don't need to be local.
Small service businesses that want their website, leads, booking, reviews and payments working together, such as salons and barbers, auto detailers, photographers, event decorators, law firms and consultants.
5 questions
Editing, phones, showing up on Google and in AI answers.
Yes. Every plan includes the website builder, so you can change text, photos and prices yourself any time. On the Complete Business Growth Platform we also help with changes, and bigger projects are quoted by scope.
Yes. The builder lets you design and preview the phone version of every page, and every site we build is tested on phones, tablets and computers. That matters for search too, because Google looks at the phone version of your site first.
Yes, but no one can honestly guarantee a #1 spot. We build sites so Google can read them: a clear headline on each page, fast loading on phones, and your name, address and phone matching your Google Business Profile.
Most businesses show up for their own name within about a month, for nearby searches in 1 to 3 months, and for broader searches in 3 to 9 months as reviews and links build.
It can, but no one can guarantee it. AI tools quote clear, specific facts like your prices, service area and hours, taken from your website, Google Business Profile, reviews and listings such as Yelp. We build pages so those facts are easy to find, and we help you keep them the same everywhere.
Yes. The builder includes a blog for posts and updates, and an online store for selling products or gift cards, both on the same site as the rest of your pages.
8 questions
What the tools beyond your website do, and which plan includes them.
Depending on your plan, you get a CRM for your contacts, one inbox for texts and emails, online booking, automations, review requests, invoices and payments, forms and funnels, and reporting, all in one login. Each tool has its own free how-to guide.
A CRM is one place for every customer and lead: their details, messages, appointments and history. If you're juggling texts, emails and sticky notes, it's worth it. A basic CRM comes with the $150 plan, and the full version with the $300 plan.
Yes, on the $150 plan and up. In the US, business texting needs a one-time registration (A2P 10DLC) before your messages will deliver, and our guide walks you through it step by step.
Yes. You can set up booking calendars that customers use from your website, sync them with your Google or Outlook calendar, and send automatic reminders so fewer people miss appointments.
Yes, on the $300 plan. Connect a payment processor such as Stripe, then send invoices with a Pay button, text-to-pay links and recurring billing, with automatic reminders for late payments.
Yes, on the $300 plan. You can automatically send a review request by text or email after every job, and reply to every review from one place. We follow Google's rules: every customer is asked the same way, with no rewards for reviews.
They handle the follow-up you'd otherwise do by hand: texting back a missed call, sending appointment reminders, following up on quotes and asking for reviews. Advanced automation is part of the $300 plan.
Yes. Website analytics come with every plan, and the $300 plan adds full reporting: lead sources, ad results, calls, appointments and reports emailed to you on a schedule.
4 questions
What's yours, what happens if you leave, and how your site stays secure.
Yes. Your domain is always yours. If you already own one, we connect it to your site and it stays registered in your name, and it stays with you if you ever cancel.
Your website goes offline, but your domain stays yours. Plans are month to month, so you can cancel any time without a penalty.
On a custom build, a copy of your website is saved, but the custom-built site is no longer live.
Yes. You can export your contacts to a spreadsheet (CSV) at any time while your account is active, so your customer list is never locked in.
Yes. Every site includes a free SSL certificate, the padlock in the browser bar, set up automatically once your domain is connected. Each team member gets their own login with only the access they need.
5 questions
Getting help, making changes, and whether we're the right fit.
Within 1 business day. Email [email protected], call (351) 277-0785, or use the contact form, and you'll hear back from a real person.
Start with our free how-to guides, which have step-by-step answers and quick fixes for every tool. If that doesn't solve it, email or call us and we'll reply within 1 business day.
Yes. Every tool has a free step-by-step guide with fixes for common problems, and on the $300 Complete Business Growth Platform you also get help from us as you set things up.
Yes. On the $300 plan we help with changes. On the do-it-yourself plans you can make changes yourself any time, or ask us for a quote on bigger projects.
Businesses that want a hands-off, one-time website. Our plans are ongoing monthly subscriptions, where your website, tools and support keep working together over time. If you want a site built once and never touched again, a one-time web designer is a better fit.
We're here to help
Call or email and we'll get back to you within 1 business day. Live Free Software is based in Manchester, NH and works with small businesses across the US.
Answers last reviewed October 2026. Prices and plans can change; the plans page always has the latest.
LIVEFREE
- SOFTWARE -
Modern Software. Main Street Values.
LIVEFREE
- SOFTWARE -
Modern Software. Main Street Values